Privacy, Terms and Security

Security

Cactusrose ensures that your online experience is safe and secure by using business identity authentication, strong 256-bit encryption, 2048-bit root Secure Socket Layer (SSL) encryption. The data that you send through our site is encrypted and protected as it travels through the internet to the payment gateways.  This is indicated by the padlock that appears in your address bar of your browser.

CactusRose also uses GeoTrust digital certificates which ensures that its compatible with 99% of internet browsers. The Internet’s 1 million most-visited domains rely on GeoTrust SSL more than any other certificate authority due to its security and reputation.

GeoTrust also do a full check on the business to ensure that it is a valid and operational business. This includes validating the phone number, email addresses, domain name and company certificates such as business registration, abn, acn, and physical address.

Terms & Conditions

Welcome to CactusRose online shopping site.  If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Cactusrose’s relationship with you in relation to this website.

The term “CactusRose” or “us” or “we” refers to Sinopoli Pty Ltd, the owner of the website, whose registered office is 7 Marjorie St, Sefton, Sydney, NSW 2162, Australia. Our company ACN registration number is 150 643 431 and registered in NSW Australia. The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trade marks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.

Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.

From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of Australia.

Privacy Policy

What information do we collect? 

We collect information from you when you register on our site, place an order or subscribe to our mailing lists.

When ordering or registering on our site, as appropriate, you may be asked to enter your: name, e-mail address, mailing address, phone number or credit card information.

We also collect information about the location (internet address) you are accessing our site from and the date and time that you accessed the site.

What do we use your information for?

Any of the information we collect from you may be used in one of the following ways:

To improve customer service your information helps us to more effectively respond to your customer service requests and support needs.

To process transactions Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.

To send periodic emails The email address you provide for order processing, will only be used to send you information and updates pertaining to your order.

Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How do we protect your information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database only to be accessible by those authorised with special access rights to such systems, and are required to keep the information confidential.

During a transaction your credit card details are never stored on our site but are directly passed to our payment gateway for processing.  Our payment gateway has the highest level of PCI DSS Compliance and is audited regularly to ensure that its high level of security and customer protection is maintained.

Do we use cookies?

Yes (Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your Web browser (if you allow) that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

Email communication

When you create an account on our system, we may occasionally send you promotional communications via email. If you prefer not to receive this information from us, let us know by clicking on the unsubscribe link at the bottom of any of our emails to be removed from the system.

Do we disclose any information to outside parties? 

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.

Children’s online privacy protection act compliance

We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act), we do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.

Online privacy policy only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your consent

By using our site, you consent to our website privacy policy.

Changes to our privacy policy 

If we decide to change our privacy policy, we will post those changes on this page.

Contacting us

If there are any questions regarding this privacy policy you may contact us by clicking here.